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For many companies, call recording is a standard feature for “quality and monitoring purposes”, but what if you have lone workers or small teams of staff that spend a majority of time visiting [...]

MVR in the Insurance Sector Often recording calls from the public into their help desks, insurance companies are now able to use MVR to ensure field based staff have similar protection when [...]

MVR in the Construction Sector Large construction and infrastructure projects often need to ensure staff are safe on sites that cover a wide and varied area, including both developed and [...]

MVR in the Facilities Sector Facilities companies often service multiple clients with small teams and lone workers, and will often record landline calls as a matter of routine. Many are now [...]

MVR in the Utilities Sector Utilities companies often have call centres and will record calls as a matter of routine, but how can that be extended to cover front line staff, using mobile phones, [...]