17-03-2021

Effective date 01/04/2021

Due to continued price increases from our suppliers, Mainstream will be increasing the price of our services by 5%, effective 1st April 2021. To find out how this may affect you please email billing@msdigital.com.

16-11-2020

Effective date 01/12/2020

This notification is to inform all our broadband customers that as of 1st December 2020 we shall be charging £1 per month for any static IP addresses that are supplied with your service.

If you wish to avoid this charge, please contact us to discuss options.

Notices

26-01-2018

‘Tier 2’ DDI to increase from 20p to 24p per month.

DDI over VoIP channels to increase from 40p to 49p per month.

Effective date – 2nd February 2018


14-07-2017

As a result of changes to BT pricing, Featureline rentals will be increased to the following as of 01/08/2017:
1 year – £101.68
3 year – £96.63
5 year – £88.74
As a result of recent changes to BT’s pricing, Featureline Compact Rental will be increasing as of 01/08/2016 to the following:
1 year – £83.37
3 year – £79.58
5 year – £75.16


16-12-2016

Regrettably, due to further price increases imposed on us by our suppliers, we have had to take the decision to raise some of our line rentals by 5%. These new prices will take effect 1st January 2017. To find out if this will affect you please email billing@msdigital.com, or call 0800 169 6000 to speak to one of our representatives.


22-07-2016

As a result of changes to BT pricing, Featureline rentals will be increased to the following as of 01/08/2016:
1 year – £90.90
3 year – £86.40
5 year – £79.50
As a result of recent changes to BT’s pricing, Featureline Compact Rental will be increasing as of 01/08/2016 to the following:
1 year – £74.70
3 year – £71.10
5 year – £67.20


22-06-2015

As a result of recent changes to BT’s pricing, Featureline Compact Rental will be increasing as of 01/07/2015 to the following:
1 year – £70.35
3 year – £66.87
5 year – £63.33
As a result of changes to BT pricing, Featureline rentals will be increased to the following as of 01/07/2015:
1 year – £85.56
3 year – £81.27
5 year – £74.85


02-07-2014

As a result of recent changes to BT’s pricing, Featureline Compact Rental will be increasing as of 01/07/2014 to the following:
1 year – £66.99
3 year – £63.66
5 year – £60.30
Featureline rentals will also be increased to the following:
1 year – £81.48
3 year – £77.40
5 year – £71.28


15-01-2014

As a result of recent changes to BT’s pricing, Featureline Compact Rental will be increasing as of 01/01/2014 to the following:
1 year – £63.48
3 year – £60.30
5 year – £57.00


18-02-2012

Our terms and conditions are changing.
Effective date – 01/04/2014
Regrettably, due to changes in our input costs, our cancellation fees will now be raised according to the rules below:
If a line is cancelled within the first 12 months of a contract, then the remainder of the first 12 months will be charged. In addition to this, 50% of the remaining outstanding rental outside of the first 12 months will be charged.
If a line is cancelled outside of the first 12 months, then 50% of the remaining outstanding rental will be charged.


15-01-2014

As a result of recent changes to BT’s pricing, Featureline Compact Rental will be increasing as of 01/01/2014 to the following:
1 year – £63.48
3 year – £60.30
5 year – £57.00


18-12-2013

Our Terms and Conditions have changed. Please click Terms and Conditions  to view.


27-11-2012

Effective date 26/11/2012
Featureline rental will be increasing to:
1year term – £70.50 / quarter.
3 year term – £64.50 / quarter.
5 year term – £58.50 / quarter.


17-09-2012

Effective date 01/10/2012
Featureline Compact rental will be increasing to:
1year term – £57.60 / quarter.
3 year term – £54.60 / quarter.
5 year term – £51.60 / quarter.

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