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For many companies, call recording is a standard feature for “quality and monitoring purposes”, but what if you have lone workers or small teams of staff that spend a majority of time visiting [...]

MVR in the Social Care Sector Front line Social Care staff often work face to face with clients with sensitive information and in high stress situations. Using MVR can help improve record keeping [...]

MVR in the Health Care Sector Delivering home based health care services across a wide geo-graphic area, many providers already record calls to service centres and regional offices. Providers [...]

MVR in the Facilities Sector Facilities companies often service multiple clients with small teams and lone workers, and will often record landline calls as a matter of routine. Many are now [...]