Archives

Even if you have changed or updated your telephone system fairly recently, when was the last time you reviewed your whole telecoms estate? What about lines and call charges? Are you still paying [...]

We get it…your system may not be brand new, but it’s not ‘that’ old, and you don’t really want to change it at the moment, in fact the chances are that it still provides all the features and [...]

For many companies, call recording is a standard feature for “quality and monitoring purposes”, but what if you have lone workers or small teams of staff that spend a majority of time visiting [...]

As thousands return to work today, many companies will struggle to cope with the influx of New Year calls as employees re-visit those projects they were working on before the Christmas break. [...]