All Aboard with Mainstream Mobile Voice Recording
Its been a busy couple of weeks for team Mainstream. If you follow us on Twitter (or LinkedIn) you can’t have failed to notice that we recently attended RailLive2018 (and if you don’t follow us on Twitter, why not? Do it now – @MSDigitalTweet or LinkedIn)
Taking place over two days, Rail Live 2018 is a large trade show that happens in Warwickshire at the Quinton Rail Technology Centre, and is the premium rail industry exhibition for suppliers and users of equipment and services for the UK rail industry. The site itself is a large sprawling area and I have never seen so many old underground rail carriages and rolling stock, all in one place outside of a London rail depot, or even inside a London rail depot for that matter. A majority of the exhibitors set up outside, as many are showing large track working equipment and specialist plant. There are even short sections of track given over to demonstrations of equipment and in one case a number of carriages were used for demonstrations by the British Transport Police.
As there was large equipment moving around the site, all visitors and exhibitors are required to wear hi-viz clothing while walking around outside. Thankfully, Mainstream had a space in the main marquee and seminar area. Throughout the two days, the seminar programme included talks from leading industry speakers and even a visit from Chris Grayling, Secretary of State for Transport and Sir Peter Hendy, Chairman of Network Rail.
This resulted in a steady flow of delegates coming to the seminars and then walking around the exhibition space to see what else was on offer.
Mainstream was there to promote and discuss the merits of our Mobile Voice Recording solution (MVR), and how this could help rail industry suppliers save time and money, as well as keep staff safe while on site, protecting companies from litigation and lengthy investigations.
We certainly spoke to lots of people that were interested in seeing what a communications company from Cirencester had to offer to this highly industrial sector, and with our MVR solution already in use in the industry, many were interested to learn more about the technology used and the potential for project teams and particularly lone workers.
Of course, MVR records more than just calls made to and from mobile devices, it also records phone telemetry (including GPS locations), text messages, photos and videos.
Not just a tool for the rail industry, MVR ensures that key instructions are given and received correctly, as all conversations are recorded and securely transferred to our UK data centres. Our ISO27001 and Cyber security credentials ensure your data is held safely and only you have access to review it.
Originally created for the financial sector, MVR helps companies to be MiFIDII compliant, recording calls with clients that may result in trades and transactions. However the same technology is also invaluable in any industry that wishes to protect staff from legal proceedings resulting from instructions given over the phone, or is required to make recordings for compliance.
Traditional call recording has been an affordable add on for landline systems for some time, and something Mainstream offers to many customers. However, as more companies move to the use of mobile phones as the primary contact method, MVR takes this to the next level and allows call recording on mobile devices, in a way that is easy to use and without having to use a specific recording app during calls.
There is more information and downloads available about our MVR solution which can be found here >>>
We would like to thank all those that attended our stand at Rail Live and are now working our way through the contacts we have made and hope to be seeing some of you again very soon.
We also plan to attend other exhibitions in the future, for MVR and other communication services, so keep tuned to our Twitter and LinkedIn pages, to make sure you don’t miss out.