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For many companies, call recording is a standard feature for “quality and monitoring purposes”, but what if you have lone workers or small teams of staff that spend a majority of time visiting [...]

MVR in the Facilities Sector Facilities companies often service multiple clients with small teams and lone workers, and will often record landline calls as a matter of routine. Many are now [...]

MVR in the Utilities Sector Utilities companies often have call centres and will record calls as a matter of routine, but how can that be extended to cover front line staff, using mobile phones, [...]

All Aboard with Mainstream Mobile Voice Recording Its been a busy couple of weeks for team Mainstream.  If you follow us on Twitter (or LinkedIn) you can’t have failed to notice that we recently [...]

MVR in the Health Care Sector Delivering home based health care services across a wide geo-graphic area, many providers already record calls to service centres and regional offices. Providers [...]