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Consolidated Departmental Billing...
Mainstream's consolidated billing facility is rendered for those having multiple telephone lines or multiple sites, providing a single consolidated bill comprising all bills of all telephones and fax numbers. Customers can apply for this service by contacting the Billing Manager at Mainstream's head office listing their own subscribed telephone numbers and site locations for which a consolidated bill is required.
The billing system provides significantly increased flexibility and bill consolidation which is especially useful for the larger corporate business customer. The unique system enables the scalability needed to respond to an rapidly growing customer base through an open systems platform which will help it support huge volumes of Call Detail Records.
"In order to respond to competition in our markets, we needed a billing solution that could do two things," said Ian Medlock, MD Mainstream Digital. "First, our billing system needs to be able to handle the huge transaction volumes generated by our business customers. Second, it has to be flexible so that it can take a truly customer-centric approach, reducing the time to market for new offers and thereby allowing us to compete more aggressively on service.
When we were in the planning stages, we decided to develop our new billing system in house; our choice was based on the high flexibility of the solution and we then took a chance with the scalability of an open systems platform. Our customers are now reaping the rewards of this huge human and technical investment.”
To find out how consolidated departmental billing could benefit your company, call us on 0800 169 6000 or e-mail us at sales@msdigital.com for full details.
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*Available Monday to Friday, 9am - 5.30pm |